Support
Last updated August 13, 2026
Contact us
We are a small team. The fastest way to reach us is email — include your device model, iOS version, app build (Settings or TestFlight), and what you were trying to do.
Prefer a plain link? readveloce@gmail.com
Common topics
- Installing Veloce — The public App Store listing is not live yet. TestFlight testers use their invite. When the listing ships, download from the Apple App Store (primary). Google Play is not available yet.
- Library and progress — Your texts and reading position stay on your device. You do not need an account to read. Uninstalling the app may remove local data.
- PDF import — Text-based PDFs extract on your phone. Scanned or image-only PDFs use on-device OCR within size and page limits, or work best via Import Photo. Multi-chapter library works appear only when an outline or on-device AI can detect structure — there is no cloud conversion.
- Purchases and refunds — Pro bills through Apple inside the iPhone app. Manage subscriptions and request refunds in your Apple account; we cannot process web checkout or store refunds on this site.
- Privacy — See our Privacy Policy for local-first framing and how this marketing site may use Cloudflare Web Analytics.
- Terms — See our Terms of Use.
Response time
We aim to reply within a few business days. Feature requests are welcome; we may not ship every idea, but we read them.

